Role Summary

ROX Hi-Tech is seeking a highly motivated and result-oriented Customer Success Executive to drive demand generation and create qualified business opportunities for our sales team. The ideal candidate is energetic, positive, target-driven, and possesses exceptional interpersonal skills with a proven ability to generate leads and engage enterprise customers.

This role is ideal for professionals aspiring to build a successful career in Enterprise Sales and grow into an Account Manager.

Key Responsibilities

- Generate qualified leads through outbound prospecting, cold calling, email campaigns, LinkedIn outreach, and networking.
- Identify and engage decision-makers across target accounts.
- Schedule qualified customer meetings for the sales team.
- Build and maintain a healthy sales pipeline through consistent follow-ups.
- Conduct account research and identify new business opportunities.
- Maintain accurate CRM records and sales reports.
- Collaborate with Sales, Marketing, and Pre-Sales teams to drive business growth.
- Achieve defined monthly and quarterly lead generation and meeting targets.

Qualifications

- Bachelor's degree in Business Administration, Marketing, Engineering, Information Technology, or a related field.
- MBA (Marketing/Sales) is an added advantage.

Experience

- 35 years of experience in Lead Generation, Demand Generation, Business Development,



Inside Sales, or IT Sales.
- Proven track record of consistently achieving lead generation and appointment-setting targets.
- Experience in the IT Services, Cloud, SAP, Cybersecurity, Infrastructure, AI, or Digital Transformation industry is preferred.

Skills & Competencies

- Excellent communication and interpersonal skills.
- Solid presentation and stakeholder engagement skills.
- Advanced Microsoft PowerPoint skills for creating professional customer presentations and business proposals.
- Strong Microsoft Excel skills, including reporting, pivot tables, formulas, dashboards, and data analysis.
- Hands-on experience with CRM tools such as Zoho CRM, Salesforce, or HubSpot.
- Proficient in Microsoft Office Suite and LinkedIn Sales Navigator.
- Solid analytical, organizational, and time management skills.

Desired Attributes

- Positive attitude with a high level of energy and enthusiasm.
- Self-driven, disciplined, and a proactive go-getter.
- Ability to work under pressure and meet aggressive timelines and targets.
- Strong ownership, accountability, and problem-solving mindset.
- Quick learner with a passion for continuous improvement.
- Team player with a customer-centric approach.
- Ambitious professional aspiring to grow into an Account Manager role.

📌 Customer Success Executive (Chennai)
🏢 Rox Hi-tech
📍 Chennai