Roles and Responsibilities :

BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO)

Experience with integration methodologies like REST, Web Services etc.

Experience of working on various Operating Systems, and Databases

Experience of working in latest Remedy versions on Helix.

Exposure to agile methodology and tools.

Technical skills

Knowledge of BMC Remedy ARS.

Knowledge of CMDB, ITSM, DWP

Experience with these key skills: ARS, ITSM module (technical not functional), CMDB, DWP, DWP-C with Innovation suite optional. Only robust development, consulting background.

Job Requirements :

- 4-8 years of experience in developing applications on top of BMC Remedy platform.
- Strong understanding of Action Request System (ARS) functionality in BMC Remedy ITSM suite.
- Experience working with IT Service Management (ITSM) principles and frameworks such as ITIL v3 or later versions.

📌 BMC Remedy Developer (Chennai)
🏢 CGI
📍 Chennai