Key Responsibilities

- Handle inbound and outbound calls professionally.
- Respond to inquiries from final-year students, graduates, and working professionals regarding educational programs and enrollment opportunities.
- Provide accurate information about courses, admission procedures, eligibility criteria, fees, and program benefits.
- Follow up with prospective candidates to convert inquiries into enrollments.
- Maintain and update customer and lead information in the CRM/database.
- Schedule counseling sessions and coordinate with the admissions team.
- Build and maintain strong relationships with prospective students and clients.
- Achieve monthly lead conversion and enrollment targets.
- Prepare daily and weekly reports on calls, follow-ups, and conversions.
- Ensure a high level of customer satisfaction throughout the admission process.

Eligibility

- Any Graduate or Diploma holder.




- 23 years of experience in Tele Sales, Customer Support, Inside Sales, Admissions, Business Development, or Call Centre operations.
- Candidates from Hotels, Hospitals, FMCG, Product & Service, Educational Institutions, BPO, Retail, Banking, or Insurance industries are preferred.

Required Skills

- Excellent communication skills in Tamil and English (knowledge of Hindi is an added advantage).
- Strong interpersonal, convincing, and negotiation skills.
- Good telephone etiquette and customer service orientation.
- Ability to work in a target-driven workplace.
- Solid follow-up and relationship management skills.
- Basic knowledge of MS Office and CRM software.
- Positive attitude, self-motivated, and eager to learn.

📌 Tele Sales Executive (Chennai)
🏢 Milestone Minds
📍 Chennai