- The Refund Specialist is primarily responsible for monitoring and issuing patient and insurance refunds.
Responsibilities
- Processes, researches and resolves credit balances and refunds from a billing system’s overages.
- Reviews refund request letters and determines an appropriate resolution based on contract and timely guidelines.
- Identifies trends and notifies appropriate departments.
- Navigates websites to obtain Explanation of Perks (EOB).
- Contact insurance carriers to verify possible refund details.
- Analyzes data from various reports and makes recommendations accordingly.
- Performs special projects and other duties as assigned.
Qualifications
- High School Diploma or Equivalent.
- Two (2) year of experience posting insurance payments in a healthcare setting.
- Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred.
📌 Refund Specialist (Chennai)
🏢 Ventra Health
📍 Chennai
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