We are hiring a highly skilled and experienced Front Office Executive to manage patient interactions and front-desk operations. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. As a Front Office Executive, you will be the first point of contact for patients and visitors, ensuring a positive and professional experience.

Roles and Responsibility

- Manage front desk operations, including answering phone calls, responding to emails, and handling walk-in visitors.

- Provide exceptional customer service by greeting patients and visitors warmly, addressing their needs, and resolving any issues or concerns.

- Maintain accurate records of patient information, medical history, and treatment plans.

- Coordinate with other departments to ensure seamless communication and efficient workflow.

- Develop and implement effective filing systems, both physical and digital, for easy access to information.

- Ensure compliance with hospital policies and procedures, maintaining confidentiality and discretion when handling sensitive information.

Job Requirements

- Proven experience in a front office or customer service role, preferably in a healthcare setting.

- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff.





- Strong organizational and time management skills, with attention to detail and the ability to prioritize tasks.

- Ability to work in a fast-paced environment, remaining calm and composed under pressure.

- Familiarity with medical terminology and procedures, with a willingness to learn and adapt to current situations.

- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.

About Company

LUX Hospitals is a leading healthcare provider committed to delivering high-quality patient care and services. We are dedicated to creating a welcoming and supportive environment for our patients, families, and staff.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.For location change.

Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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