Role & responsibilities

The Head Services will lead and drive the complete after-sales service strategy and operations for the commercial vehicles business. The role will be responsible for ensuring superior customer experience, service network performance, revenue growth through service operations, customer retention, warranty management, spare parts coordination, and operational excellence across service centers and dealer networks.

- Develop and execute after-sales service strategies aligned with organizational objectives.
- Drive service business growth, profitability, and customer satisfaction.
- Establish long-term plans for service network expansion and operational efficiency.

- Lead end-to-end service operations across regional service centers and dealer networks.
- Ensure adherence to service standards, SOPs, and quality benchmarks.




- Monitor and improve workshop productivity, turnaround time, and service quality.

Preferred candidate profile

- Bachelor's Degree in Mechanical Engineering / Automobile Engineering.
- MBA preferred.
- 25 to30 years of experience in commercial vehicle service operations.
- Proven leadership experience in an automotive OEM or commercial vehicle organization.
- Robust exposure to dealer network management and after-sales business.
- SALARY ---------------------------BEST IN THE INDUSTRY
- - [email protected]
- - ES SATHEESAN BTECH (MECH), MBA
- - MANAGING DIRECTOR
- - www.vesatindia.com
- - (phone hidden)/ (phone hidden)/ (phone hidden)

📌 HEAD-Services-Commercial Vehicles -MNC- Chennai
🏢 Vesat Management
📍 Chennai