Hi All,

Kindly fill the below below form to expedite interview process - https://forms.gle/p8xx2LKYude5Z3Wp7

Please find the below JD for your reference,

Core Responsibilities

Primary Focus Areas (Core Development & Architecture)

IT Service Management (ITSM): Design, develop, and maintain core ITSM modules to optimize IT service delivery and operational workflows.

HR Service Delivery (HRSD): Configure and customize HR workflows, lifecycle events, and case management to streamline HR operations.

Legal & Facilities Service Management: Architect and support tailored workflows for Legal and Facilities teams to automate request fulfillment and case tracking.

Procurement Service Management: Build and manage procurement workflows, asset tracking, and vendor request systems.

Configuration Management Database (CMDB): Own the health, architecture, and configuration of the CMDB, ensuring accurate data mapping and asset relationship management.

Integrations: Build, maintain, and troubleshoot robust integrations across key enterprise platforms, including Active Directory (AD), Workday, Okta,



and various custom third-party APIs.

Secondary Focus Areas (Portal, Analytics & Custom Apps)

Employee Service Centre (ESC) Portal: Enhance user experience by configuring the ESC portal, content delivery, and service catalogs.

Strategic Portfolio Management (SPM): Support SPM modules to align business strategy with project execution and resource management.

Custom Application Development: Scope, design, and deploy bespoke applications on the ServiceNow platform to solve unique business challenges.

Reports & Dashboards: Create and maintain insightful analytics, performance analytics indicators, and visual dashboards for stakeholders.

Quality Assurance & Testing (Tertiary)

QA-ATF (Automated Test Framework): Implement and run Automated Test Framework (ATF) suites to ensure platform stability, minimize regression risks during upgrades, and streamline deployments.

Regards,

Shubham

Jade Global

📌 Servicenow Developer (Pimpri-Chinchwad)
🏢 Jade Global
📍 Pimpri-Chinchwad