Job Description: Vertical Head Modular Kitchen Segment

Company: Trance Form
Dept: Kitchen Segment
Section: Modular Kitchen/ GAMA DECOR
Reporting Manager: Directors
Direct Reports: [to be mapped]

Job Summary:

The Vertical Head for the Modular Kitchen Segment at Trance Form assumes a pivotal role in managing every facet of the kitchen segment. This encompasses client management, design supervision, meticulous site installation planning, and driving sales growth initiatives.

Job Responsibilities and Duties:

1. Client Management:
- Monitor client walk-ins and maintain effective communication to understand their requirements.
- Plan and execute outreach strategies to reach new premium clients and expand the customer base.

- Design Supervision:

- Oversee the design process, ensuring functional, aesthetically pleasing designs that meet client expectations.
- Provide guidance and support to the design team, ensuring adherence to project timelines and quality standards.

- Site Installation Planning and Execution:

- Develop comprehensive plans for site installation activities, coordinating with internal teams and external vendors.
- Supervise site execution to ensure timely completion, quality workmanship, and adherence to safety protocols.

- Sales Growth:

- Monitor and analyze sales performance, identifying opportunities for revenue growth and market expansion.
- Implement strategies to increase project sales and achieve sales targets.

- Display Maintenance:

- Ensure the showroom display is updated with multiple options catering to diverse client needs.
- Coordinate with the design and procurement teams to procure and showcase new products and designs.

- Collaboration with Departments:

- Collaborate with sales, design, purchase, accounts, warehouse, and support teams to streamline operations.
- Provide support and guidance to cross-functional teams, ensuring alignment with departmental goals and objectives.





- Budget Control:

- Identify external vendors and negotiate contracts to control project costs and maintain profitability.
- Monitor department budgets and expenditures, ensuring efficient resource allocation and cost management.

- Client Relationship Management:

- Build and maintain solid relationships with clients, addressing their concerns and ensuring high levels of satisfaction.
- Resolve escalated issues promptly and proactively, demonstrating a commitment to excellent customer service.

- Project Documentation:

- Ensure accurate documentation of project plans, schedules, and communications for reference and reporting purposes.
- Generate reports on project progress, sales performance, and client feedback for management review.

Note: - Additional responsibilities can be added if required by Management.

Competency Based Key Responsibilities Matrix:

Key Result Areas (KRAs)

Key Performance Indicators (KPIs)

Skills Required

Sales Growth

Percentage increase in sales revenue

Awareness in brand marketing

Identifying external vendors

Maintaining Staff Discipline

Compliance with company policies and procedures

Supervising team's work

Discovering New Brand Marketing Channels

Number of new marketing channels discovered

Awareness in brand marketing

Executing Projects with Zero Errors

Number of projects completed without errors

In-depth knowledge in Studying drawings

Client Communications

Client satisfaction ratings, feedback

Handling customers

Project Plan vs Actual

Deviation from planned project timelines

Time Management

Education Qualifications:

- Bachelor's Degree in Architecture or Civil Engineering

Other Educational Qualifications:

- Proficiency in MS Office, AutoCAD, and design software

Experience:

- 11 to 14 years of experience in the industry, with hands-on experience in handling high-end and big-budget projects.

HR contact no (phone hidden)

HR mail ID : - [email protected]

📌 Vertical Head For Modular Kitchen and wardrobe (Hyderabad)
🏢 Srushti Baths & Interiors
📍 Hyderabad