Educational Requirements Bachelor of Engineering,MBA,MTech,MCA,Intergrated course BCA+MCA Service Line Data Analytics Unit Responsibilities

- Provide production support for data integration and Big Data platforms
- Monitor ETL workflows, batch jobs, Hive queries, Hadoop jobs, and UNIX scripts
- Analyze and resolve job failures, data issues, and performance bottlenecks
- Handle incident management, service requests, and escalation handling within SLA
- Perform root cause analysis (RCA) and implement fixes for recurring issues
- Troubleshoot issues across Informatica workflows, Hive/Hadoop jobs, and UNIX environment
- Validate and reconcile data to ensure accuracy of production loads
- Support job scheduling, batch execution, and release/deployment validation
- Work closely with application, DB, infra, and business teams for issue resolution
- Perform basic performance tuning of ETL workflows and Big Data processes
- Maintain SOPs, runbooks, support documentation, and knowledge base
- Participate in on-call/shift support as required
- Ensure adherence to ITIL processes, SLA, and operational guidelines

Additional Responsibilities:

- Role Expectations
- Ensure smooth execution of daily production jobs and data pipelines
- Quickly identify and resolve critical production issues
- Maintain high system availability and reliability
- Communicate effectively with stakeholders during incidents
- Support deployment cycles and post-release monitoring
- Contribute to continuous improvement through RCA and process enhancements





Desired Candidate Profile 59 years of relevant IT experienceStrong experience in production support for Informatica + Big Data environmentsProven experience in handling incidents, batch failures, and data issuesStrong troubleshooting skills across ETL, Hive/Hadoop, and UNIX layersGood SQL/HiveQL knowledgeExperience working in SLA-driven support environmentsGood communication and coordination skillsEducational QualificationBachelors degree in Computer Science, IT, Engineering, or related disciplineWork LocationHyderabad (HYD) Technical and Qualified Requirements: Required Technical SkillsStrong hands-on experience in Informatica (PowerCenter or similar)Good experience with Big Data technologies (Hive, Hadoop)Robust working knowledge of UNIX/Linux and shell scriptingExperience in production support / ETL support / batch supportStrong understanding of workflow/job monitoring and troubleshootingGood SQL/HiveQL skills for data validation and issue analysisExperience in resolving data pipeline failures and batch abendsFamiliarity with job scheduling tools (Control-M, Autosys, etc.)Experience with incident management tools (ServiceNow, Remedy, JIRA, etc.)Understanding of SLA, RCA, and escalation processesStrong analytical and debugging skills Preferred Skills: Technology->Big Data - Hadoop->Hadoop->Hive Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center Technology->Open System->UNIX

📌 Informatica + Big Data + Hive + Hadoop + UNIX Production Professional (Hyderabad)
🏢 Infosys
📍 Hyderabad