06 Aug
|
AERUO Welfare society
|
Hyderabad
06 Aug
AERUO Welfare society
Hyderabad
Help Desk Executive Welfare Facility Management
Roles & Responsibilities:
- Receive and register service requests and complaints. Through My gate application
- Assign work orders to the concerned maintenance team.
- Track complaint status and ensure timely resolution.
- Coordinate with housekeeping, electrical, plumbing, security, and other facility teams.
- Follow up with users to confirm issue closure.
- Escalate unresolved issues to the Facility Manager.
- Maintain complaint records and prepare basic MIS reports.
- Provide skilled customer support and ensure service quality.
📌 Help Desk Executive (Hyderabad)
🏢 AERUO Welfare society
📍 Hyderabad