Experience Range

- 12 18+ Years
- Strong experience leading large-scale Agile development, production support, and managed services engagements.

Hiring Location: Chennai, Hyderabad

Must-Have Skills

Delivery Program Management

- End-to-end delivery of Agile Scrum Development and Production Support engagements
- Experience managing fixed-price, milestone-based projects and managed services
- Delivery governance, risk management, stakeholder management, and dependency management
- SLA, KPI, and customer commitment management
- Resource planning, capacity management, and delivery excellence

Technical Expertise

- Solid software engineering background with prior hands-on experience as a Java Developer
- Java/J2EE
- Microservices Architecture
- Cloud Platforms (AWS, Azure, or GCP)
- Kubernetes Containerization
- API Development Integration
- DevOps and CI/CD practices
- Modern application architecture

Production Support Operations

- Experience leading 24x7 Production Support teams
- Incident Management, Problem Management, RCA
- Operational Excellence and Service Reliability
- SRE practices
- Observability and Monitoring
- MTTR reduction and Availability improvements

Automation AI

- Experience driving Automation-first initiatives
- AI-enabled engineering and operations transformation
- Experience with AI-powered tools, Copilots, Automation Frameworks, or Agentic AI solutions
- Productivity and operational efficiency improvements through AI

Financial Business Management

- PL ownership
- Revenue, Margin, Utilization, Forecasting, and Budget Management
- EBITDA improvement initiatives
- Commercial and financial delivery accountability

Leadership

- Technical leadership across development and support teams
- Team mentoring and people development




- Stakeholder and executive communication
- Performance management and succession planning
- Cross-functional team leadership

Good-to-Have Skills

- Experience managing large offshore delivery centers and global teams
- Telecom domain experience
- Digital Platforms or Enterprise Applications
- Cloud Transformation programs
- Scrum, Agile, Cloud, ITIL, or Project Management Certifications
- SRE, AIOps, Platform Engineering
- Automation and AI transformation initiatives

Key Responsibilities

- Lead end-to-end delivery of Agile Scrum development and production support engagements.
- Manage fixed-price and managed services engagements with accountability for delivery, quality, schedule, and financial outcomes.
- Drive delivery governance, risk management, stakeholder communication, and operational excellence.
- Provide technical oversight for Java-based, cloud-native, microservices applications.
- Guide engineering teams on DevOps, CI/CD, Kubernetes, SRE, and platform engineering best practices.
- Lead 24x7 production support operations and drive service reliability improvements.
- Champion automation and AI-driven transformation across engineering and operations.
- Manage project financials, including revenue, profitability, resource utilization, budgets, and EBITDA improvement.
- Mentor technical leads, Scrum Masters, developers, and support teams while fostering a culture of innovation and continuous learning.
- Collaborate with customers, business stakeholders, and leadership teams to ensure successful program delivery.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Delivery Manager I :: Technical Delivery Manager (Hyderabad)
🏢 UST
📍 Hyderabad