Greetings from Tech Mahindra!

We are currently hiring for Team Lead - Operations - U3 to manage a team here in hyderabad, TG on contract basis for 1Y.

Role: Team Lead - Operations - U3 (Contract: 1 Year)

Payroll: Tech Mahindra

Client: UK Based

Locations: Hyderabad, TG 2-way transportation will be provided.

Interview Mode: In-person (Candidates from HYD only can apply)

Exp: 4+ years till 8Years (Min 2Years as a TL on papers is mandatory and must have exp in handling a team of at least 8 members & above)

Shift: UK shift (12PM till 9:30PM & Fixed week offs on Sat & Sun)

APPLICANT’S SPECIFICATION

- Graduation in any field
- Work experience: At least 2-7 years of experience as a Team Lead in BPO or KPO industry

KNOWLEDGE & EXPERIENCE / PERSONAL ATTRIBUTES

- Strong English verbal and written communication skills (CEFR C1 level for Reading and Writing)
- Proficient in working on MS Office suite of applications
- Knowledge of building KPI reports using Excel PIVOTs or PowerBI is preferable
- Has passion and committed to the success and growth of the team
- Ability to work independently and think ‘out of the box’




- A credible enthusiast with a relentlessly positive attitude and an effective leadership style
- Able to motivate and encourage others, coaching where appropriate
- A trusted, approachable 'go-to' and respected team player
- An excellent communicator; with excellent listening skills, patience, and open to a diversity of ideas, perspectives and differences in approach and cultural styles
- Confident & capable of interacting with multiple and complex stakeholder requirements
- First-rate time management and ability to prioritize
- Tenacity and attention to detail is critical
- Shows strong organizational skills
- High levels of accuracy and attention to detail
- Able to prioritize workload and meet deadlines
- Ability to work independently and in teams
- Versatile and calm – can adjust to changing circumstances
- Must be able to learn, understand, and apply new techniques and work practices

Interested candidates can share their CV's at [email protected]

📌 Team Lead - Ops | Contract:1 Year | WFO | Location: HYD (In-person) (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad