The Health Insurance Service manager is responsible for servicing the customers & follow up & coordinating within different departments of the Organization like claims, Ops, Underwriting/ Finance etc to improve business efficiency. Also, it involves connecting Client sides Sales/ Ops Finance etc
Responsibilities
- Work closely with other department Heads within the Organization to work on agreed processes Like claims, Ops, Finance and Underwriting)
- Handle escalated policyholder issues and resolve disputes
- Prepare and present reports
- Responsible for Driving business
Requirements Qualifications
- Master’s degree in healthcare administration, Business, or related field
- Minimum 5 years of experience in health insurance (Sales & Service)
- Strong knowledge of Group Health Insurance
- Valuable communication and interpersonal skills
- Preparing Reports
Skills
- Group Health Insurance
- Data preparation
- Customer Service
- Problem-Solving
- Interdepartmental coordination