Role & responsibilities
Key Responsibilities
- Gather, analyze, and document business requirements.
- Create user stories, process flows, BRDs, and functional specifications.
- Collaborate with stakeholders, Product Owners, and development teams.
- Manage backlog grooming, sprint planning, UAT, and release activities.
- Support Salesforce implementations and enhancements across Sales Cloud, Service Cloud, and Experience Cloud.
- Identify opportunities to leverage AI, automation, and data-driven insights to improve business processes.
Required Skills
- 6+ years of Business Analysis experience.
- Solid knowledge of Agile/Scrum methodologies.
- Hands-on experience with Jira, Confluence, Visio, and Figma.
- Salesforce CRM, Sales Cloud, Service Cloud, Reports & Dashboards, and Flow Automation.
Preferred candidate profile
[email protected]
📌 Salesforce Administrator (Hyderabad)
🏢 TechnoGen
📍 Hyderabad