Roles & Responsibilities:

- Lead execution of Process Intelligence strategy aligned to enterprise transformation priorities
- Drive identification and realization of business value through process optimization, automation, and analytics
- Oversee delivery across multiple initiatives ensuring quality, consistency, and measurable impact
- Establish standards for process mining, process analysis, and performance measurement
- Build and scale Process Intelligence capabilities, tools, and knowledge repositories
- Define governance frameworks, KPIs, and reporting mechanisms to track value realization
- Lead, coach, and develop a team of Business Performance professionals
- Act as a trusted advisor to senior stakeholders across business and technology
- Translate complex data into actionable insights for executive decision-making
- Drive cross-functional collaboration in a global, matrixed environment

Basic Qualifications:

- Bachelors or Master''s degree and 12+ years of experience in Business Performance, Continuous Improvement, or Project Management experience

Must Have Skills:





- Process mining and analytics tools (e.g., Celonis, Signavio)
- Data visualization (e.g., Power BI, Tableau)
- Experience handling large datasets across systems
- Strong process analysis and performance optimization
- Project/program management across business and IT

Good to Have Skills:

- SQL, Python or similar coding experience
- SAP ECC / S4 HANA knowledge
- AI, automation, or digital transformation experience
- Biopharmaceutical process knowledge

Soft Skills:

Must Have Skills:

- Strong leadership and team development
- Strategic thinking and problem solving
- Effective communication and influencing skills
- Ability to manage ambiguity and drive decisions
- Collaboration in a global, matrixed workplace

Good to Have Skills:

- Experience in capability hubs or shared services (AIN preferred)
- Continuous improvement mindset
- Ability to build cross-functional partnerships

📌 Senior Manager, Process Intelligence - Results Delivery Office (Hyderabad)
🏢 Amgen
📍 Hyderabad