Specialist, Business Analyst Content Workflow Platform Enablement (Adobe Workfront)

Role Purpose: Own analysis and redesign of US content creation and development workflows, translating business needs into scalable process models and Workfront-enabled solutions that improve visibility, cycle time, accountability, and adoption.

Scope of Ownership Adjacent Responsibilities

- Drive end-to-end workflow analysis (intake production milestones approvals/handoffs) and define future-state models.
- Translate workflow needs into requirements, user stories, and acceptance criteria that enable reliable platform configuration and delivery.
- Partner with US Marketing/Creative/Agencies and IT teams to align operating models and change adoption.
- Support metrics definition (throughput, cycle time, workload) and ensure reporting needs are embedded in designs.

Key Responsibilities

Content Creation Development Process Analysis

- Analyze current-state US content creation and development workflows including intake, briefing, reviews, approvals, handoffs, and milestones.
- Assess execution within Adobe Workfront and connected tools; identify pain points, inefficiencies, and simplification opportunities.
- Define future-state process models to improve visibility, cycle time, accountability, and scalability; document roles and governance.

Business Requirements Workflow Definition

- Elicit, document, and manage business requirements for content workflows, templates, intake forms, and automation within Workfront and related platforms.
- Translate needs into functional requirements,



user stories, and acceptance criteria.
- Create and maintain process flows, workflow diagrams, data definitions, and business rules accessible to technical and non-technical stakeholders.

Stakeholder Partnership

- Act as liaison between US Marketing, Creative, Agencies, Compliance partners (as applicable), and IT teams.
- Facilitate workshops and working sessions to align stakeholders on workflow changes, priorities, and success measures.
- Support adoption by communicating process updates, usage expectations, and day-to-day impacts.

Agile Delivery Support

- Collaborate with product owners and delivery teams to refine and prioritize backlogs for workflow and Workfront enhancements.
- Support sprint planning/refinement by ensuring requirements are explicit, testable, and implementation-ready.
- Validate delivered configurations/features against requirements and business expectations.

Operational Readiness Adoption

- Contribute to user guidance, training materials, and reference documentation for workflows and Workfront usage.
- Support pilots and phased rollouts across US teams and agencies; gather feedback and recommend iterative improvements.
- Help define and track success metrics such as throughput, cycle time, rework rates, and adoption.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist, Business Analyst Content Workflow & Platform Enablement (Hyderabad)
🏢 Merck Sharp & Dohme (MSD)
📍 Hyderabad