About the Role

We are seeking an innovative and strategic Salesforce Staff Solution Architect to lead the design and delivery of enterprise-level Salesforce solutions. This role is pivotal in translating complex business requirements into scalable, robust, and high-performing technical architectures across Salesforce CRM, Agentforce, CPQ, and integrated platforms. You will serve as a trusted advisor, technical visionary, and hands-on leader, ensuring our Salesforce ecosystem drives business transformation and delivers measurable value.

Key Responsibilities:

- Enterprise Solution Design & Architecture:
- Architect end-to-end Salesforce solutions that address complex business challenges and integrate seamlessly with the broader technology ecosystem.
- Develop and maintain architecture blueprints, technical design documents, and reusable frameworks.
- Ensure architectural integrity, scalability, and adherence to Salesforce best practices and governance standards.
- Lead the evaluation and adoption of current Salesforce features, tools, and releases to advance platform maturity.

- Stakeholder Engagement & Requirements Gathering:

- Collaborate with business leaders, product owners, and cross-functional teams to capture, analyze, and prioritize business requirements.
- Facilitate workshops, process mapping sessions, and proof-of-concept (POC) initiatives to validate solution approaches.

- Hands-On Solution Delivery:

- Oversee and participate in the configuration, customization, and integration of Salesforce products (Sales Cloud, Service Cloud, Agentforce, CPQ, Experience Cloud, etc.).
- Guide and support development teams in Apex, Lightning Web Components (LWC), SOQL, and integration patterns.
- Lead technical planning, testing, release management, and user adoption efforts.





- Process Mapping & Optimization:

- Utilize industry-standard process mapping tools (e.g., Lucidchart, Microsoft Visio, Miro, Salesforce Diagrams) to visualize and optimize business processes.
- Drive process reengineering and automation initiatives to maximize efficiency and user experience.

- Project Management & Agile Delivery:

- Partner with project managers to define project plans, timelines, and deliverables.
- Leverage project management tools (e.g., Jira, Confluence, Asana, Wrike, Kantata) to track progress, manage technical debt, and ensure alignment across teams.
- Support Agile ceremonies and foster a culture of continuous improvement.

- Governance, Security & Compliance:

- Define and enforce development standards, DevOps practices (e.g., Copado), and architecture reviews.
- Ensure solutions comply with security, privacy, and regulatory requirements (e.g., GDPR, HIPAA).

- Mentorship & Technical Leadership:

- Mentor and guide junior architects, developers, and administrators.
- Lead peer reviews, knowledge-sharing sessions, and contribute to a culture of technical excellence.

Required Qualifications:

- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
- 10 or more years of hands-on Salesforce experience, including architecture, development, and integration.




- Proven track record as a Salesforce Solution Architect delivering enterprise-scale CRM transformations.
- Deep expertise in Salesforce CRM, Agentforce, CPQ, and multi-cloud implementations.
- Strong knowledge of Salesforce architecture, integration patterns, and optimization techniques.
- Experience with process mapping and project management tools (Lucidchart, Visio, Jira, Confluence, etc.).
- Hands-on experience with Apex, LWC, SOQL, and Salesforce APIs.
- Familiarity with integration platforms (MuleSoft, Informatica) and DevOps tools (Copado, Git).
- Excellent communication, stakeholder management, and leadership skills.

Preferred Certifications

- Salesforce Certified Application Architect or System Architect
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Platform Developer II
- Salesforce Certified CPQ Specialist

Skills & Competencies

- Strategic thinking and business acumen
- Advanced process mapping and solution diagramming
- Project management and Agile delivery
- Data modeling, security, and compliance
- Change management and user adoption
- Continuous learning and innovation

Work Environment

- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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