06 Aug
|
IntouchCX
|
Hyderabad
06 Aug
IntouchCX
Hyderabad
Job Title: International Voice Process Executive
Location: Hyderabad
Experience: 1-3 Years
Employment Type: Full time
Job Description:
We are hiring enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling inbound and outbound customer calls, resolving customer queries, and delivering excellent customer service while maintaining quality standards.
Key Responsibilities:
- Handle inbound/outbound calls from international customers.
- Resolve customer queries professionally and efficiently.
- Maintain accurate records of customer interactions.
- Meet quality, productivity, and performance targets.
- Ensure a positive customer experience.
Eligibility Criteria:
- Excellent verbal communication skills in English.
- Undergraduate or graduate candidates are eligible.
- Only Experienced candidates can apply.
- Willingness to work in rotational shifts/night shifts.
- Basic computer knowledge and typing skills.
You are invited to attend an interview. Please mention my name, Simu, at the top of your resume as a reference.
Contact -(phone hidden)
Looking forward to meeting you. Thank you!
📌 International Voice Process Executive-Only Experienced (Hyderabad)
🏢 IntouchCX
📍 Hyderabad