Platform Tools Engineer - PMO

Hyderabad, TG, India

Job Description Job Role

Platform Tools Engineer - PMO

Experience

10+ years

Location

Hyderabad

Working Hours

12:00pm to 9:00pm IST

Role Purpose

We are seeking a PMO Lead Platform Tools Engineer to own and operate the PMO tool ecosystem, with primary responsibility for Aha!, Jira and Browser Stack etc. This role focuses on general administration, integrations, reporting, dashboards, workflow management, and automation, ensuring PMO tools scale reliably and support governance, reporting, and visibility through the tools.

The PMO Tools Engineer acts as the solution provider for PMO use cases, translating governance and reporting needs into well-designed configurations, dashboards, automations, integrations, and expanding the usage of the available features in the respective tools. This is a PMO enablement role, not a delivery or Scrum role.

Responsibilities

- Own and administer PMO owned enterprise tools including Aha!, Jira, BrowserStack, and related platforms, covering workspaces/projects, hierarchies, configurations, permissions, and licenses
- Act as the single-threaded owner of the PMO tool ecosystem, ensuring Aha!, Jira, and integrated enterprise tools operate as a cohesive, scalable system rather than siloed applications
- Own user access management, roles, licenses, and periodic access reviews, ensuring compliance with PMO governance and enterprise security standards
- Design, configure, and continuously optimize PMO-aligned workflows, including issue types, statuses, custom fields, validations, templates,



and controlled customizations
- Lead automation design and implementation to reduce manual effort, enforce PMO processes, and improve data reliability across tools
- Design, implement, and govern integrations between Aha!, Jira, and enterprise systems such as ServiceNow, GitHub, and test management tools
- Monitor, troubleshoot, and proactively improve integrations to ensure data integrity, consistency, and end-to-end traceability
- Own PMO data hygiene and source-of-truth rules, ensuring reporting accuracy and eliminating duplication or conflicting metrics across systems
- Build and maintain decision-grade dashboards and reports supporting:
- Multiple Governance forums
- Portfolio and leadership reviews
- Cross-platform roll-ups and dependency visibility

- Ensure all dashboards and reports are accurate, real-time, reusable, and presentation-ready, minimizing manual reporting efforts
- Partner with PMO leadership to provision recent and evolving use cases, translating governance, reporting, and visibility needs into scalable tool-based solutions
- Lead onboarding of new platforms, teams, and governance models into PMO tools, ensuring consistent adoption and standards




- Continuously assess tool usage, performance, and adoption, identifying opportunities for simplification, optimization, and scalability
- Act as the PMO Lead Platform Tools Engineer, owning interaction patterns, data flows, and configuration standards across the ecosystem
- Design and deliver role-based training and enablement sessions for PMO, platform teams, and leadership level users
- Provide guidance and extend support in the documentation and maintenance of, SOPs, playbooks, and usage guidelinesespecially for complex and advanced PMO use cases
- Serve as the go-to expert for complex PMO tooling scenarios, adoption challenges, and troubleshooting
- Provide expert-level functional support as part of PMO enablement, not day-to-day ticket-based operations

Qualifications
- Bachelors degree in computer science, Engineering, Information Systems, or equivalent
- 10 - 12 years of experience in enterprise tool administration, PMO tool enablement, or similar roles
- Strong hands-on experience with:
- Aha! administration (goals, roadmaps, dashboards, automations, integrations)
- Jira Cloud administration (Spaces, workflows, automations, dashboards)
- Proven experience integrating Jira/Aha with other enterprise systems
- Good understanding of PMO governance, Agile, and Kanban models
- Strong reporting and dashboard creation skills
- Excellent communication and stakeholder collaboration skills

Required Skills
- Aha, Jira, Browser Stack, integration

📌 Platform Tools Engineer - PMO (Hyderabad)
🏢 Clean Harbors
📍 Hyderabad