FS TECHNOSOL LLP is currently seeking a talented individual to fill the position of QA Software Engineer / UAT Specialist for our client OneMain Auto. This is an exciting opportunity to work directly with developers and business experts across departments like Accounting, Finance, Marketing, Credit, Legal, and Customer Service.As a UAT Specialist, you will play a critical role in ensuring software releases meet business expectations by executing test cases, identifying issues, and collaborating with teams across the development lifecycle.
About OneMain Financial (OMF)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, wave looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.Our growing suite of personal loans, credit cards, and other products helps people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company.At every level, were committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.
Main Function:
Responsible for performing User Acceptance Testing on Software Released by OneMains Development. Youll work with the Developers to determine how to test various pieces of code and to ensure the business requirements were fulfilled. You will also work in conjunction with Foursights Support Analyst in releasing software and providing hands-on touch for Foursight Developers. Technology Problem Management Analyst In the Role

- Ensure all closed incidents within the assigned scope have a corresponding problem ticket.
- Schedule and facilitate formal Root Cause Analysis (RCA) sessions following the resolution of major incidents (P1, P2, P3). Invite all relevant stakeholders involved in incident response and resolution (e.g., L2/L3 teams, Monitoring Analysts, Incident Commanders, Scribes, Infrastructure, Network, Help Desk).




- Conduct RCAs within established SLA timelines.
- Perform detailed problem analysis for all problem tickets within the assigned domain. Apply critical thinking techniques such as the 5 Whys to identify root causes. Prioritize tickets based on incident severity (P1, P2, P3, P4).
- Assign action items and partner with cross-functional teams to ensure closure, including:
- Resolving underlying technical root causes
- Addressing process gaps and training needs
- Enhancing logging, monitoring, and alerting to improve early detection and resolution
- Identifying and remediating similar or related issues
- Capturing long-term improvement opportunities
- Updating SOPs and knowledge management documentation

- Define and implement temporary workarounds until permanent resolutions are in place.
- Manage reporting on open, aging, and recurring problems, as well as recently closed issues. Provide categorization, trend analysis, and domain-level insights. Facilitate review meetings to drive accountability and progress toward closure.
- Build and maintain knowledge management resources, including creating and curating articles to support self-service and operational efficiency.
- Proactively identify problems through trend analysis of incidents and monitoring data. Open and manage problem tickets as needed, ensuring follow-through to resolution.
- Provide leadership and guidance to cross-functional teams in root cause identification, corrective action planning, and execution. Mentor and coach members of the Problem Management function.
- Recommend improvements to mature Problem Management practices and, upon leadership alignment, help drive implementation of those enhancements.
- Support high-risk releases by assisting development teams in creating effective test cases to ensure business requirements are met.
- Participate in User Acceptance Testing (UAT)



and regression testing to prevent incidents or identify issues prior to release.
- Support and/or execute code releases as needed.

Key Responsibilities:

- Perform User Acceptance Testing (UAT) to validate that software meets business requirements.
- Execute test cases in production and test environments.
- Intake and analyze user-reported bugs; recreate issues for the development team.
- Collaborate with QA, development, and business teams to ensure break/fixes are properly triaged based on business impact.
- Conduct pre-release testing and provide hands-on support to developers during release cycles.
- Work with the full QA team to ensure systems and releases are deployed without disrupting business operations.
- Assist in drafting and validating ticket requirements to ensure completeness and accuracy.
- Provide support for non-development technical issues within the development team.
- Assist with code releases as needed.

Requirements

- 1-3 years of experience in a technology-focused organization
- Solid analytical mindset with the ability to understand complex concepts
- Foundational knowledge of application and infrastructure technologies
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Visio, Excel, Word, PowerPoint, Outlook)
- Ability to manage multiple priorities in a fast-paced workplace
- Demonstrated ability to build and maintain positive relationships with customers and team members

Required Skills:

- User Acceptance Testing (UAT)
- Manual Testing & Test Case Execution
- Bug Tracking and Issue Reproduction
- Software Release Management
- Basic SDLC knowledge
- Test Documentation
- Strong Communication (written & verbal)
- Cross-functional Team Collaboration
- Basic SQL/database querying
- Prior experience in the automotive or financial services domain

Preferred

- ITIL certification or completion of ITIL training
- Extensive experience in Problem Management and Incident Management
- Experience using OneMain Auto applications (Bedrock, UDrive, Foursight, OMF Auto, Topaz, and Lapis)
- Associate degree may be considered in lieu of OneMain Auto application experience

Job Location:

- Hyderabad

Shift Timings:

- 02:30 PM - 11:30 PM - IST

📌 UAT Specialist (Hyderabad)
🏢 FS TECHNOSOL
📍 Hyderabad