Job Description

Specialist, Workflow Configuration (Adobe Workfront)

Role Purpose:

Configure, optimize, and enable Adobe Workfront workflows underpinning US content creation and development translating documented requirements into scalable templates, custom forms, automations, and reporting to improve usability, visibility, and cycle time.

Scope of Ownership Adjacent Responsibilities

- Own Workfront configuration deliverables (templates, queues, custom forms, statuses, groups) aligned to agreed operating models. Embed governance in configuration (permissions, license types, team structures) and ensure scalable, maintainable designs.
- Partner with product owners and BAs to convert requirements into implementable configuration and validate outcomes.
- Build operational reporting and dashboards that support leadership and day-to-day visibility.

Key Responsibilities

Workfront Configuration Administration

- Configure and maintain Workfront objects including workflows, templates, project plans, queues, custom forms, statuses, and groups. Implement intake and routing logic aligned to defined processes and operating models.
- Configure user access, permissions, license types, and team structures in accordance with governance standards.
- Ensure changes are scalable, maintainable, and compliant with platform best practices.

Workflow Enablement Optimization

- Translate approved requirements into effective Workfront configurations.
- Optimize existing workflows to improve usability, visibility, and cycle time while minimizing manual effort.
- Configure automations, notifications, and system rules to reduce operational friction.




- Participate in testing and validation of workflow changes prior to release.

Reporting Insights

- Build and maintain Workfront reports and dashboards supporting operational visibility and leadership needs. Ensure key metrics such as throughput, cycle time, workload, and status accuracy are supported by configuration.
- Identify data quality issues and implement configuration improvements to address them.

Stakeholder Delivery Collaboration

- Collaborate with product owners, business analysts, and delivery teams during sprint execution.
- Support sprint planning/backlog execution by sizing and implementing configuration tasks.
- Provide configuration guidance and set expectations on feasibility and best practices.

Operational Support Adoption

- Contribute to configuration documentation and reference materials for user onboarding and adoption.
- Troubleshoot configuration-related issues and recommend root-cause improvements.
- Support pilots and phased rollouts of new configurations across US teams and agencies.

What Success Looks Like

- High-quality, scalable Workfront configurations adopted across teams.
- Reduced manual steps and smoother routing through automation and standards.
- Reliable dashboards supporting operational and leadership decision-making.
- Lower defect rates through solid testing and validation discipline.

Qualifications Experience

Education

- Bachelor s degree required; Master s degree preferred

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist, Workflow Configuration (Adobe Workfront) (Hyderabad)
🏢 Merck Sharp & Dohme (MSD)
📍 Hyderabad