- Inbound Assistance: Handle phone inquiries regarding UK Self-Assessment, PAYE, National Insurance, and Corporate Tax codes.
- VAT & MTD Guidance: Guide clients over the phone through quarterly Value Added Tax (VAT) submissions and Making Tax Digital (MTD) portal issues.
- HMRC Helpdesk Liaison: Initiate outbound calls to His Majestys Revenue and Customs (HMRC) to resolve client tax mismatches, penalties, or account freezes.
2. Canada Taxation Support (Voice Operations)
- Inbound Assistance: Answer live customer calls regarding Canadian T1 (Individual) and T2 (Corporate) tax filing statuses.
- Indirect Tax Help: Resolve telephone inquiries regarding GST, HST, and provincial sales tax billing or refund statuses.
- CRA Escalations: Make outbound calls to the Canada Revenue Agency (CRA) on behalf of clients to track refunds, update banking info, or request account transcripts.
📌 UK Taxation AND Canada Taxation (Hyderabad)
🏢 Mhrtaxandaccounting
📍 Hyderabad
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