Work Experience: 10-12 Years

Requirements:

Mandatory Skills:

- 8+ years of experience in IT Operations, Infrastructure Operations, Service Delivery, Project Management, or IT Program Management.
- AWS Bedrock
- Strong experience managing IT infrastructure, cloud, security, service desk, or enterprise operations projects.
- Strong understanding of ITSM processes such as incident management, change management, problem management, request management, release management, and service management.
- Hands-on experience in project planning, milestone tracking, risk management, dependency management, and stakeholder reporting.
- Experience coordinating with infrastructure, cloud, network, security, application, service desk, and business teams.
- Good understanding of cloud platforms such as AWS and Azure.
- Robust stakeholder management and communication skills with the ability to provide leadership updates.
- Strong documentation, governance, follow-up, escalation management, and delivery ownership skills.

Desired Skills:

- PMP, PRINCE2, Scrum Master, Agile, or ITIL certification.
- Experience managing CloudOps, DevOps, SRE, AIOps, Platform Engineering, or Security Operations projects.
- Experience working in hybrid cloud or multi-cloud environments.
- Experience supporting large-scale transformation, modernization, migration, automation, or infrastructure upgrade programs.
- Experience with ITIL-based service management, operational governance, and process improvement.
- Experience with Agile/Scrum delivery methodology and sprint-based execution tracking.
- Experience with audit readiness, compliance reporting, security remediation, and risk tracking.
- Experience managing global teams, offshore/onshore delivery models, and stakeholders across multiple time zones.

Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

- Lead infrastructure, CloudOps, SRE, AIOps, DevOps, and platform operations teams.




- Manage large-scale infrastructure operations across cloud, hybrid cloud, private cloud, and on-premises environments.
- Build and mature a scalable CloudOps operating model for enterprise infrastructure.
- Define operational strategies for modernization, automation, resiliency, scalability, and cost optimization.
- Manage team priorities, delegate work, remove blockers, mentor engineers, and drive delivery accountability.
- Oversee platform maintenance, including upgrades, patching, vulnerability remediation, backup validation, and lifecycle management.
- Lead on-call operations, incident response, escalation management, service restoration, and root cause analysis.
- Drive operational excellence through runbooks, SOPs, dashboards, observability, post-incident reviews, and continuous improvement.
- Collaborate with Service Management, Release Management, Infrastructure Security, Engineering, Development, PMO, and IT Business Partners.
- Partner with project managers and PMO teams for milestone alignment, dependency tracking, delivery feasibility, and risk management.
- Support business stakeholders with infrastructure impact assessments, requirement shaping, and business case support.
- Ensure infrastructure platforms meet high standards for availability, security, compliance, performance, and cost efficiency.
- Own Infrastructure as Code patterns, Terraform governance, CI/CD automation, and infrastructure deployment safety.
- Drive transformation from traditional infrastructure operations to automation-first operating models.
- Conduct technical reviews, audits, assessments, documentation reviews, and operational readiness checks.
- Manage Agile planning, backlog prioritization, sprint execution, and operational work tracking.
- Identify opportunities to improve productivity, working practices, automation, and business processes.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Project Manager - IT Operations (Hyderabad)
🏢 NexTurn
📍 Hyderabad