Roles and Responsibility
- Supervise and manage daily operations of the team, ensuring efficiency and productivity.
- Coordinate with various departments to ensure seamless execution of processes.
- Develop and implement strategies to improve operational performance and customer satisfaction.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Lead and motivate a team of professionals, providing guidance and support.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in operations management, preferably in the BPO industry.
- Strong leadership and communication skills are essential.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent analytical and problem-solving skills are required.
- Experience in managing international operations is preferred.
- Robust attention to detail and organizational skills are necessary.
📌 Operations Supervisor - International (Mansarovar)
🏢 TP
📍 Mansarovar