- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Work efficiently to meet productivity targets and deadlines.
- Collaborate with team members to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to enhance performance.
Job Requirements
- Proficient in using computer applications and software.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Solid problem-solving and analytical skills.
- Maintaining confidentiality and handling sensitive information.
- Team player with a positive attitude and willingness to learn.
- Typing speed of 30 WPM.
- Accuracy of 90%.
- Language proficiency in B2.
- Education: 10th + 2.