We are looking for a skilled Operations Manager to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, responsible for overseeing the day-to-day operations of our CRM/IT enabled services/BPO. The ideal candidate will have a strong background in managing teams and driving business growth.

Roles and Responsibility

- Develop and implement operational strategies to achieve business objectives.
- Manage and supervise a team of professionals to ensure efficient operations.
- Analyze operational data to identify areas for improvement and optimize processes.
- Collaborate with cross-functional teams to align with organizational goals.
- Ensure compliance with regulatory requirements and industry standards.
- Foster a culture of continuous improvement and innovation within the team.

Job Requirements

- Proven experience in operations management or a related field.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Solid communication and interpersonal skills.
- Experience in the CRM/IT enabled services/BPO industry is preferred.

📌 Operations Manager (Gurugram)
🏢 TP
📍 Gurugram