Urgent requirement for a project in Patna

Postiion - Call center Executive and Team Leader

Shift timings - 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, and 10:00 PM to 6:00 AM

Shifts will be assigned according to the roster.

- Person will be responsible for attending the calls
- Person will be responsible to quickly assess the genuine/serviceable calls.
- Person will be required to ask the right questions to validate the calls,
- understand the requirements and respond appropriatel
- Persons will be required to coordinate with concerned official or person to support
- Person will be required to create appropriate documentation, protocols,processes etc. for effectively handling the requests.
- Person will be required to generate necessary reports and case studies regarding the calls

Skills Required:

Excellent communication skills

Counselling

Telephone etiquette

Listening skills

Relationship building

Interested candidate can share resume on whatsapp - (phone hidden) (Priyanka) or email [email protected]

📌 Call Center Executive (Patna)
🏢 Alankit
📍 Patna