- Handle inbound calls from customers to resolve their queries and concerns.
- Process customer requests, provide information, and offer solutions in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 0-2 years of experience in Call Centre setting.
- Excellent communication skills in Assamese language (written & spoken).
- Ability to work on voice processes, including outbound calling campaigns.
📌 Tellecaller Executive (Gurugram)
🏢 Eastman Auto & Power (EAPL)
📍 Gurugram
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