As an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancys digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties. The ideal ICS is detail-oriented, technically proficient, and thrives in a team-oriented environment, working closely with project managers, creative, UI, QA, and product teams.

Responsibilities
What does a great Implementation & Configuration Specialist do?

- Owns platform admin setup and configuration for new and existing projects
- Manages customer domain and SSL setup processes
- Executes translation, asset, and copy updates within CMS and related platforms
- Builds and configures CMS pages, including URL redirects and SS page migrations
- Maps jobs and scripts to ensure accurate data flow and reporting
- Configures recruiter tools (CRM, Referrals, Events) as required by project scope
- Develops and executes test plans and launch day checklists for configuration tasks
- Collaborates with creative, UI, QA, and product teams to ensure seamless configuration and integration
- Troubleshoots and resolves configuration issues throughout the project lifecycle
- Documents configuration processes and updates project documentation as needed

Skills Required

- Technical aptitude (basic scripting,



data migration, platform configuration)
- Attention to detail
- Strong documentation and QA skills
- Ability to work independently and manage multiple configuration tasks simultaneously

Organizational Context

- This role is part of the centralized delivery structure under Digital Delivery Operations.
- Implementation & Configuration Specialists collaborate closely with Solutions Architects, Integration Specialists, and DPMs.
- This role is not customer-facing but is essential to ensuring quality and consistency in platform setup and implementation.

Qualifications
Requirements for Consideration

- 2-4 years experience in technical configuration, implementation, or related digital delivery roles
- Bachelor’s Degree preferred
- Demonstrated experience with CMS platforms, web technologies, and digital integrations
- Strong analytical and problem-solving skills
- Detail-oriented with a focus on quality and repeatable results
- Experience working in cross-functional teams
- Excellent verbal and written communication skills
- Familiarity with project management tools (e.g., JIRA, Smartsheet, Basecamp) a plus
- Ability to manage multiple configuration tasks across concurrent projects

Work Location

- Hybrid Work Model: This is a hybrid position, requiring you to work in the Bengaluru office 3 times per week.

📌 Implementation & Configuration Specialist (Bengaluru)
🏢 Radancy
📍 Bengaluru