Job Summary

We are looking for a motivated and result-oriented Telecaller Collection Executive to contact customers regarding outstanding payments, ensure timely collections, and maintain positive customer relationships. The ideal candidate should possess excellent communication, negotiation, and problem-solving skills.

Key Responsibilities

- Contact customers via phone to remind them of pending payments.
- Follow up with customers on overdue accounts and negotiate payment plans where applicable.
- Maintain accurate records of customer interactions and payment commitments.
- Resolve customer queries related to billing and payments.
- Escalate unresolved or high-risk accounts to the concerned team.
- Achieve daily, weekly, and monthly collection targets.




- Ensure compliance with company policies and collection guidelines.
- Coordinate with internal departments to resolve customer issues affecting collections.

Required Qualifications

- Minimum qualification: 12th Pass / Graduate (preferred).
- 02 years of experience in collections, telecalling, customer service, or BPO (Freshers may also apply).
- Positive verbal communication skills in Hindi and basic English (regional languages are an advantage).
- Basic computer knowledge and familiarity with MS Excel/CRM software.
- Strong negotiation and persuasion skills.

- IF interested, please share CV - [email protected]

📌 Tele caller - collection executive (Gurugram)
🏢 PERSOL
📍 Gurugram