# Job Title: ServiceNow BCM Specialist

Experience: 7+ Years (Overall)
BCM Experience: Minimum 3+ Years
Work Location: Remote

## Job Summary

We are seeking an experienced ServiceNow BCM Specialist with 7+ years of overall ServiceNow experience and at least 3 years of hands-on experience in the ServiceNow Business Continuity Management (BCM) module. The ideal candidate should have proven expertise in end-to-end BCM implementations, including Business Impact Analysis (BIA), Business Continuity Planning (BCP), IT Disaster Recovery (ITDR), and ServiceNow platform customization and integrations.

## Key Responsibilities

Lead end-to-end implementation of the ServiceNow BCM module.
Design, configure, develop, and customize BCM solutions based on business requirements.
Implement Business Continuity Plans (BCP), Business Impact Analysis (BIA), IT Disaster Recovery (ITDR), Crisis Management, and Risk Assessment workflows.
Develop and maintain Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Flow Designer, and Workflows.
Integrate ServiceNow with enterprise systems using REST/SOAP APIs, Integration Hub, and MID Server.
Collaborate with business stakeholders, architects, and functional teams to gather and translate requirements into technical solutions.
Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
Prepare technical documentation, solution designs, test plans, and implementation guides.
Manage development tasks, user stories, and defects using JIRA and Confluence.
Perform unit testing, integration testing, UAT support, and production deployments.




Provide post-go-live support, troubleshoot production issues, and resolve L2/L3 incidents.
Mentor junior developers and contribute to ServiceNow best practices.

## Required Skills & Qualifications

7+ years of overall ServiceNow development experience.
Minimum 3+ years of hands-on experience implementing the ServiceNow BCM (Business Continuity Management) module.
Strong knowledge of:

Business Continuity Planning (BCP)
Business Impact Analysis (BIA)
IT Disaster Recovery (ITDR)
Crisis Management
Risk Assessment
Robust expertise in ServiceNow development:

Business Rules
Client Scripts
Script Includes
UI Policies
UI Actions
Flow Designer
Workflows
Experience with REST APIs, SOAP APIs, JSON, XML, Integration Hub, and MID Server.
Experience working in Agile/Scrum environments.
Hands-on experience with JIRA and Confluence.
Excellent communication and stakeholder management skills.

## Preferred Qualifications

ServiceNow CSA and/or CAD certification.
ServiceNow BCM/GRC/IRM certification is preferred.
Experience with ITSM, GRC, or Risk Management modules is an added advantage.

## Preferred Candidate Profile

7+ years of overall ServiceNow experience.
Minimum 3 years of recent ServiceNow BCM implementation experience.
Strong implementation and integration expertise.
Ability to work independently in a remote environment.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow BCM Specialist (India)
🏢 Sparix Global
📍 India