Customer service & Sourcing Specialist

Location: Head Office, Golf Course Road, Gurgaon, India (Global Role USA, Canada & EU Markets)

Industry: Chemicals | APIs | Specialty Chemicals | CDMO | Global Sourcing

Compensation: In line with industry standards.

We are a global sourcing, merchant export, and CDMO organization operating across 15 Asian countries, supplying strategic raw materials to customers in the USA, Canada, and EU. As part of our rapid global expansion, we are looking for high-caliber professionals in international chemical exports and overseas market development to strengthen our exports leadership team.

We work with a strong ecosystem of ~2000 qualified manufacturers and ~8000 products, supported by a dedicated Supplier Relations Management (SRM) function that qualifies and validates suppliers to safeguard the entire procurement process. It caters to 56 Industries

Certifications & Memberships: ISO 9001:2015, EcoVadis compliant; Member of Association of Chemical Distributors (North America); CII; Chemexcil; Indian Chemical Council (ICC).

Role:

You will play a front-end Sales & Marketing leadership role in developing international markets, managing key overseas customers, and driving end-to-end export operations for chemicals and related products.

Key Responsibilities

- Handle end-to-end export operations: inquiry to execution, documentation, logistics, compliance
- Build and manage relationships with global customers, distributors, and channel partners
- Work closely with sourcing, QA/QC, regulatory, and supply chain teams
- Drive product positioning, commercial negotiations, and margin optimization
- Track global demand-supply trends, pricing,



and regulatory changes
- Support new product introductions and CDMO project commercialization
- Ensure compliance with international trade regulations, INCOTERMS, and documentation norms

Eligibility & Preferred Background

Education:

B.Sc / M.Sc in Chemistry

B.Tech / M.Tech in Chemical Engineering

MBA with experience in Chemical Industry

Experience:

1-5 years of hands-on experience in:

Chemical exports

Overseas market development

International sales / product management in chemicals

Strong Preference For:

Experience in Specialty Chemicals, APIs, Intermediates, or CDMO

Practical exposure to USA, EU, and Canadian export markets

Candidates with actual export execution and client-facing experience

Key Skill Requirements

- Strong understanding of chemical products and applications
- In-depth knowledge of export documentation, logistics, and trade compliance
- Excellent commercial, negotiation, and communication skills
- Ability to manage high-value international customers
- Market intelligence, pricing strategy, and contract management
- Proficiency in CRM, ERP, and international trade workflows

Why Join Us?

- Work in a high-growth global organization operating across 15 countries
- Exposure to international customers, CDMO projects & strategic sourcing
- Chance to build a long-term career in global chemicals trade
- Fast learning, high ownership, and strategic impact
- Competitive compensation aligned with global skill benchmarks

How to Apply

Interested candidates can apply directly on Naukri or share their resume at:

[email protected]

Subject Line: Application Customer service & Sourcing Specialist

📌 Customer service & Sourcing Specialist (Gurugram)
🏢 APAC Sourcing Solutions
📍 Gurugram