Role & responsibilities

- patient Coordination
- - Schedule and manage patient appointments with doctors.
- - Guide patients regarding consultation procedures, reports, and follow-ups.
- - Provide pre- and post-consultation instructions to patients.
- - Doctor Assistance
- - Maintain and update the doctors daily calendar (OPD, IPD, surgeries, meetings).
- - Ensure timely availability of medical records, reports, and investigations before consultation.
- - Assist doctors in documentation, consent forms, and patient history collection.
- - Administrative Support
- - Handle patient registration, billing, and insurance-related formalities.
- - Maintain accurate patient databases and records.
- - Ensure proper filing and documentation of medical and non-medical reports.
- - Communication & Liaison
- - Act as a link between patients, doctors, nursing staff, and hospital departments.
- - Answer patient queries via phone, email,



or in person.
- - Relay critical information to doctors and patients promptly.
- - Operational Management
- - Ensure smooth flow of patients in OPD .
- - Coordinate with diagnostic labs, pharmacies, and other hospital units for timely service.
- - Manage emergency appointments and prioritize cases based on urgency.
- - Confidentiality & Compliance
- - Ensure patient data privacy and maintain confidentiality at all times.
- - Follow hospital protocols, safety guidelines, and medical ethics.
- - Assist in audits, quality checks, and compliance requirements.
- - Reporting & Feedback
- - Track and report patient feedback to management.
- - Maintain MIS reports on patient visits, doctor schedules, and departmental activities.

📌 Doctor Coordinator (Faridabad)
🏢 Sarvodaya Hospital
📍 Faridabad