Job Title: Head ERP & Business

Applications (SAP S/4HANA)

Location: Coimbatore

Department: IT / Digital Transformation

Reporting To: Head Information Technology

Role Summary

We are seeking a highly experienced and hands-on ERP leader to head our Business

Applications landscape, including SAP S/4HANA, Point of sale, CRM and other

enterprise systems.

The role will lead a team of 6–10 members and be responsible for end-to-end ERP

governance, SAP process optimization (FICO/MM/SD), vendor coordination, new

development initiatives, and integration management across retail operations.

The ideal candidate must have completed 1–2 full-cycle SAP implementations and

possess strong expertise in SAP S/4HANA configuration (CBC), particularly across MM,

SD, and FICO modules.

Key Responsibilities

1. Leadership & Governance

- Lead and manage a team of 6–10 ERP/POS support and functional consultants.
- Define ERP and application strategy aligned with business objectives.
- Act as a single point of accountability for SAP, POS, CRM, and integrated

applications.

- Establish governance framework, SLA management, and performance KPIs.

2. SAP S/4HANA (Core Responsibility)

- Lead configuration and optimization of:

FICO (Finance & Controlling)

MM (Materials Management)

SD (Sales & Distribution)

- Knowledge and involvement in:

CBC (Central Business Configuration) setup and changes

Business process design and re-engineering

Integration between modules

- Drive enhancements, testing, and rollout activities.
- Ensure compliance with SAP best practices.
- Lead at least 1–2 full-cycle SAP implementations (Design Build Test

Deploy Hypercare).

3. POS & Retail Systems

- Oversee Wondersoft POS support and issue resolution.
- Manage POS integration with SAP and other systems.
- Coordinate with vendor for:

Custom development

Enhancements

Bug fixes

Version upgrades

- Monitor sales billing, stock transfer,



and reconciliation flows.

4. Vendor & Partner Management

- Manage SAP partners, POS vendors, CRM vendors, and third-party system

providers.

- Define scope, timelines, and deliverables for current developments.
- Evaluate and onboard new technology partners when required.
- Negotiate contracts and ensure SLA adherence.

5. CRM & Other Business Applications

- Oversee CRM implementation and optimization (B2B/B2C flows).
- Ensure integration between CRM, SAP, POS, and analytics platforms.
- Support business teams with reporting, dashboards, and automation.
- Drive adoption of digital tools across departments.

6. Integration & Process Optimization

- Ensure seamless data flow between:

SAP

POS

CRM

Planning & allocation systems

Third-party integrations

- Identify process gaps and recommend system-driven improvements.
- Lead API/integration architecture discussions with internal and external teams.

Required Experience

- 10–15+ years of ERP experience, with at least:

6+ years in SAP MM/SD/FICO

3+ years in SAP S/4HANA Preferably in Public Cloud

- Completed 1–2 full-cycle SAP implementations (mandatory).
- Knowledge in CBC (Central Business Configuration).
- Strong functional knowledge of:

Retail processes

Inventory management

Procurement cycle (PR PO GRN Invoice)

Sales cycle & revenue recognition

Financial closing processes

- Experience handling POS systems
- Experience managing CRM platforms
- Proven experience leading a team of 6–10 members.

Preferred Qualifications

- SAP Certification (MM / SD / FICO / S/4HANA)
- Experience in Retail / FMCG industry
- Knowledge of API integrations and middleware concepts
- Exposure to analytics and reporting tools

Key Competencies

- Strong leadership and team management
- Hands-on functional expertise
- Vendor negotiation and stakeholder management
- Business process orientation
- Problem-solving and decision-making capability
- Ability to balance strategic oversight with operational execution

📌 Sap Lead Consultant (Coimbatore)
🏢 Mploy8 Hr Consulting
📍 Coimbatore