Roles and Responsibilities :

- Manage day-to-day operations of application support team, ensuring timely resolution of customer issues and high levels of customer satisfaction.
- Oversee the implementation, maintenance, and upgrade of Oracle E-Business Suite (EBS) modules such as Finance, Procurement, Supply Chain Management, Human Capital Management, etc.
- Develop and maintain process documentation for EBS applications to ensure compliance with industry standards and best practices.
- Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.

Job Requirements :

- 10-20 years of experience in IT services & consulting with expertise in application support management using Oracle E-Business Suite (EBS).
- Robust understanding of finance, procurement, supply chain management, human capital management modules within an ERP system like Oracle EBS.
- Proven track record in managing large-scale projects involving multiple stakeholders across different geographies.

📌 Sr Service Delivery Manager (Bengaluru)
🏢 Litmus7 Systems Consulting
📍 Bengaluru