Service and Maintenance Manager (Manager/ Sr. Manager)

Your main responsibilities

Job Summary :

The primary purpose of the role is to manage and lead a significant team of technical experts to ensure optimal performance and customer satisfaction of existing installations.

Role Responsibilities :

- Supervise and direct a team of technical experts to ensure elevators, escalators, and moving walks are installed and upgraded according to the highest technical standards and regulatory requirements, optimizing functionality and enhancing customer satisfaction.
- Provide technical guidance to resolve complex issues on-site, coordinating closely with engineers and project managers to ensure timely resolution and compliance with safety and quality standards.
- Oversee and conduct detailed inspections and testing of installations and upgrades, ensuring adherence to safety regulations and identifying areas for continuous improvement, reducing the likelihood of future issues.
- Foster a team-oriented and efficient working environment by regularly engaging with team members, ensuring effective communication and the dissemination of technical knowledge and best practices.
- Engage with external stakeholders, including customers, suppliers, and regulatory agencies,



to ensure projects are executed smoothly, meeting all contractual and regulatory obligations.
- Represent the company in technical discussions with clients and partners, demonstrating deep expertise and ensuring the company''s standards and values are upheld.

What you bring

Qualification: Diploma / B.E

Professional Experience :

- Exposure to the Service Business
- Managed Service operations for a systems-driven company for at least 2 years.

Skills / Competencies :

1)Leading teams

2)Driving self and teams for results

3)Planning and Prioritization

4)Business acumen

5)Decision making

6)Stakeholder Management

Whats in it for you

- Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

📌 Service and Maintenance Manager (Manager/ Sr. Manager) (Gurugram)
🏢 Schindler
📍 Gurugram