06 Aug
|
DBSync
|
Bengaluru
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
- Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
- Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
- Develop and expand our portfolio to support most popular Cloud apps (200+)
- Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About the Role
The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact.
Roles and Responsibilities
- Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
- Solution Design: Translate business requirements into technical workflows, automations, and integrations.
- Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
- Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
- Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
- Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
- Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.
Skills and Qualifications
- Bachelors degree in Computer Science, Engineering, or related field or equivalent demonstrated experience shipping production integrations.
- 4 8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
- Strong coding ability (Python, Java, Go, or similar) able to build and debug real integration logic, not just configure a UI.
- Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
- Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
- Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
- Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution.
- Excellent communication skills able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write explicit documentation.
Strongly Preferred
- Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems.
- Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails.
- Prior experience embedded on-site with enterprise clients during implementation.
Nice to Have
- Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership).
Location: Bangalore (Remote)
Shift Timings: U.S. Shift (6:30 PM IST - 3:30 AM IST)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Forward Deployment Engineer (Bengaluru)
🏢 DBSync
📍 Bengaluru