Job Summary
We are hiring agile and customer-focused individuals for an International Blended Process. The role involves handling inbound customer queries while identifying opportunities to upsell products and services, ensuring a high level of customer satisfaction and revenue generation.
Key Responsibilities:
- Handle inbound Calls and Chats from international customers professionally and efficiently
- Address customer queries, concerns, and provide appropriate solutions
- Identify sales opportunities and upsell relevant products/services
- Maintain accurate records of customer interactions
- Deliver excellent customer service and ensure a positive customer experience
- Adhere to company policies and quality standards
📌 Chat and Voice Support Executive (Gurugram)
🏢 TP
📍 Gurugram