Location-Mohali

Job Title: Operation Executive

Process - Flikkart (Blended Process)

Job Summary:
Were looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experience without phone calls.

Key Responsibilities:

- Respond to customer inquiries via live chat in a timely and professional manner

- Resolve product, service, or account-related issues accurately

- Provide clear information about products, services, and policies

- Escalate complex issues to the appropriate team when needed

- Maintain detailed and accurate chat records

- Meet response time, quality, and customer satisfaction targets

- Follow company guidelines and data privacy standards

Required Skills & Qualifications:

- Excellent written communication skills

- Strong problem-solving and multitasking abilities





- Basic computer skills and familiarity with chat tools/CRM systems

- Customer-oriented mindset with attention to detail

- Ability to work in shifts (if applicable)

Preferred Qualifications:

- Previous experience in chat or customer support

- Experience with CRM or ticketing systems

- Typing speed of XX WPM (if required)

Benefits (optional):

- Competitive salary

- Performance incentives

- Training and growth opportunities opportunities

- Work-from-home / hybrid options (if applicable)

If you want, I can:

- Make it shorter (for LinkedIn/Indeed)

- Customize it for BPO / e-commerce / SaaS

- Adjust for freshers vs experienced

- Rewrite it in a more casual or corporate tone

Interested Candidate please connect- [email protected]

Contact NO-918218024544

📌 OperationsExecutive(Graduates/Fresher/Exp 1) Mohali - Immediate Joiner (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar