Job Title

Data Analytics & Operations Manager Modern Trade

Location

Thane

Reporting To

Head – Modern Trade

Purpose of the role
Backend enabler for planning, reporting, and operational efficiency across Modern Trade. The role acts as the single owner for data integrity, forecasting, stock visibility, and commercial hygiene, enabling KAMs to take faster, better decisions.

Key Responsibilities

1. Data, Forecasting & Sales Analytics

- Own demand forecasting at chain / DC / SKU level in partnership with KAMs and Supply Chain.
- Build and maintain sales dashboards covering secondary sales, trends, growth/degrowth, store level offtakes and productivity metrics.
- Ensure data accuracy, consistency, and timeliness across all MT reports and systems.
- Act as the SPOC for MT analytics requirements (Power BI / Excel / ERP extracts)

2. Supply Chain & Stock Allocation Coordination

- Work closely with Supply Chain / Planning teams on:
- DCwise and chainwise stock allocation
- Replenishment planning and exception management

- Track and highlight fillrate gaps, OOS risks, and excess inventory proactively.




- Drive actions on slowmoving and ageing stock with KAMs and ABMs.

3. Commercial Operations, Claims & Hygiene

- Manage claims, payouts, scheme reconciliations, and dispute resolution with Finance and Accenture team
- Own system hygiene:
- Schemes, price lists, customer masters
- Alignment between ERP, claims systems, and sales reports

4. KAM Enablement & Decision Support

- Provide readytouse dashboards for KAMs covering:
- Fill rate & service level
- Stock ageing & cover
- Scheme performance & postpromo analysis

- Support KAMs during JBP reviews, customer negotiations, and internal reviews with databacked insights.

Ideal Profile

- 5–8 years in Sales Operations / Analytics / Demand Planning in FMCG / Consumer Healthcare
- Solid working knowledge of Modern Trade and chain/DCbased models
- High proficiency in Excel, Power BI, ERP/SAP extracts
- Strong crossfunctional coordination skills (Sales, Supply Chain, Finance)

📌 Operations Manager and DA - Modern Trade (Thane)
🏢 PERSOL
📍 Thane