Service Account Manager (Gurugram, Haryana)About the Role

SAM for the Account the service support team deployed at the Customer place, it is imperative that you demonstrate active involvement in all activities and lead the PNB project effectively.

Requirements

Your responsibilities include, but are not limited to, the following:

- Maintaining and sharing the Customers project installation tracker on daily basis with the management.

Roles & Responsibilities
- Carrying P&L; target of the ATM outsourcing business viz, revenue & profit
- Engage with delivery partners for ATM maintenance, Managed Services, Cash management, Software updates, and other operational needs.
- Needs to build a value proposition & business model, leveraging on the strengths, offerings and relationships of Vortex and associate companies.
- Maintain and strengthen direct relationships with key industry stakeholders, customers, vendors, regulatory authorities like RBI, NPCI, and with the existing sales team of Vortex.
- Engage with operational teams to deliver the projects/business

Preferred Candidate Profile
- Self-driven & target-oriented.




- Value Sales & Customer Acquisition focused.
- Understands the P&L; and business parameters of the ATM outsourcing business.
- Strong understanding of regulatory and compliance frameworks related to ATM and payment systems.
- Excellent leadership, communication, and relationship management skills.

Desirable Skills
- Positive Sales Person
- Strategical planner
- Good in Sales Forecasts
- Execution of the project + he has to own the project
- Invoicing & Bill Submission
- Collections
- Vendor Management
- Excellent in end-to-end customer support mgmt.

DELIVERABLES
- OPEX Business Manager
- CSS
- Sales Acquisition of new business OPEX
- STRATEGY & PLANNING
- Annual budgets
- Monthly forecast of OPEX revenue

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service Account Manager (, ) (Gurugram)
🏢 Vortex Engineering
📍 Gurugram