We are looking for a highly skilled and experienced Back Office Customer Expert I to join our team in the international sector. The ideal candidate will have 1-4 years of experience in customer service or related fields.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Collaborate with internal teams to enhance customer experience.
- Analyze customer feedback and suggest improvements.
- Develop and maintain knowledge of products and services.
- Ensure compliance with company policies and procedures.
Job Requirements
- Minimum 1 year of experience in customer service or related field.
- Strong communication and problem-solving skills.
- Ability to work in a quick-paced environment and meet deadlines.
- Proficient in using CRM software and other relevant tools.
- Excellent analytical and critical thinking skills.
- Ability to work collaboratively as part of a team.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/ IT Enabled Services/BPO industry, committed to providing exceptional customer experiences.
📌 Back Office Customer Expert I| International (Malad)
🏢 TP
📍 Malad
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