- 3-6 years of hands-on experience with SAP Solution Manager.
- Robust experience in ChaRM (Change Request Management).
- Expertise in SAP system monitoring, diagnostics, and root cause analysis.
- Experience with SAP Solution Manager configuration and administration.
- Knowledge of SAP architecture and integration with SAP modules.
- Strong troubleshooting and performance tuning skills.
- Experience in technical documentation and operational support.
- Good understanding of ITIL processes and SAP support methodologies.
- Excellent analytical, communication, and stakeholder management skills.
Preferred Skills
- Exposure to SAP Basis administration.
- Experience with Solution Manager monitoring, EWA, and system health checks.
- Knowledge of SAP integrations and landscape management.
- Experience working in Agile or ITSM environments.