Role: Executive/ Sr. Executive

Location: Gurgaon, India

Job Description

Company Overview

Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built solid industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.

FAREPORTAL HIGHLIGHTS:

- Fareportal is the number 1 privately held online travel company in flight volume.
- Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.




- 2019 annual sales exceeded $5 billion.
- Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.

Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Responsibilities:

- Will be responsible for handling inbound and outbound calls
- Will be doing rigorous follow-ups with the customers.
- Customer interaction and customer service.
- Email correspondence.
- Willing to work 24/7.

Requirements:

- Graduate with Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English.
- Minimum 1 year experience with GDS Sabre or Amadeus.
- Highly motivated and a self-starter. Must be able to work efficiently and independently.
- Attention to detail and the ability to implement new ideas. An out of the box thinker.
- Must be able to multitask without compromising on quality.
- Must be a team player and share all findings with managers.
- Good knowledge of MS Office.

Mail Us Your Resume - [email protected]

📌 Executive/Sr. Executive - Credit Card Decline(CCD) (Gurugram)
🏢 Fareportal
📍 Gurugram