06 Aug
|
WSNE Consulting
|
Gurugram
06 Aug
WSNE Consulting
Gurugram
We are looking for a Customer Support Executive to handle customer queries and provide excellent support through calls, chat, and email. The candidate should have good communication skills, a customer-focused attitude, and basic computer knowledge.
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain professional communication with customers
Record customer interactions and update CRM/software
Escalate unresolved issues to the concerned department
Ensure customer satisfaction and timely response
Follow company policies and process guidelines
Required Skills
Positive verbal and written communication skills
Basic computer knowledge
Ability to handle customers politely and professionally
Problem-solving and multitasking skills
Team player with positive attitude
Eligibility Criteria
Minimum qualification: Graduate
Freshers and experienced candidates can apply
Excellent English communication required
Rotational Shift
Work Location - Gurugram
salary - 18k to 23k in hand
Benefits
Monthly variable
Incentives & performance bonus
Training provided
Career growth opportunities
Friendly work environment
Cab Facility
To get your interview scheduled contact below Call/ WhatsApp :
- Divya - (phone hidden) (DROP YOUR UPDATED CV)
📌 Customer Service || Voice Process || Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram