Job Description Responsibility Summary:

Pierian is searching for a passionate and highly motivated individual to join the Order Management team. The ideal candidate will possess robust analytical and critical thinking skills to process incoming complex orders, review contracts and work in Oracle and Chronos systems. On a daily basis, you will work very closely with different business partner teams such as Sales, Accounting, and the COE Support team to ensure all orders are processed successfully and accurately. A successful candidate will be a self-reliant, conscientious problem solver with excellent attention to detail.

Qualifications:

- Experience processing the sale order entry of customer purchase orders in an ERP system (e.g. Oracle, SAP, NetSuite, SFDC)
- Possess understanding of basic order transaction requirements around hardware, service, subscriptions credits
- Ability to move quickly thorough numerous order entry steps, utilizing various systems simultaneously (SFDC, Oracle), with accuracy while paying close attention to detail and quality
- Ability to review contracts calling out non-standard terms




- Ability to work in a case queue environment and manage multiple cases efficiently
- Ability to work within a fast-paced team environment, and respond to new orders or change orders quickly
- Investigate and resolve order related discrepancies
- Flexibility to be available for extended hours and occasional weekend work during end of quarter and other high-volume periods
- Prior experience with SalesForce.com or similar CRM platforms
- Proficient in basic Excel, Word, MS Outlook, and Windows functions
- Assist in special projects that may arise
- Identify recurring order management issues and participate in team discussions and contribute suggestions to improve processes, business practices, and tools
- Sense of humor is essential
- US Shift (No rotational shift)
- Work Location: Bangalore- RMZ Infinity

Location: Bangalore (Client- Calix)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Order Management- Trainee (Bengaluru)
🏢 Pierian
📍 Bengaluru