Contact Details for Interested Candidates
Vilas Kulkarni - 76250-53302
[email protected]
JOB DESCRIPTION
Position: General Manager / Head Maintenance & Facilities
Location: Bengaluru (Corporate Office)
Reporting To: Chief Executive Officer (CEO)
Industry: Residential Real Estate (High-Rise Apartments, Villas & Integrated Communities)
Position Overview
The GM / Head Maintenance & Facilities will provide strategic leadership and operational oversight for maintenance, facilities management, asset preservation, customer satisfaction, budget management, and operational excellence across all completed residential projects.
Key Responsibilities
- Develop and implement maintenance and facilities management strategies across all projects.
• Lead Civil, MEP, Facility Management and Infrastructure operations.
• Establish preventive, predictive and corrective maintenance programs.
• Ensure optimal performance of lifts, DG sets, transformers, STP, WTP, firefighting systems, HVAC, pumps and utilities.
• Oversee structural maintenance, waterproofing, faade maintenance, roads, landscaping and common amenities.
• Drive customer satisfaction through productive complaint resolution and service excellence.
• Ensure statutory, environmental, fire and safety compliance across all projects.
• Manage vendors, contractors, AMCs and service partners.
• Develop maintenance standards, SOPs and governance frameworks
- Develop various metrics / reports and SOPs related to maintenance and facility related
Budgeting & Cost Management
- Prepare and manage annual OPEX and CAPEX budgets.
• Monitor expenditure and ensure adherence to approved budgets.
• Drive cost optimization initiatives without compromising service quality.
• Implement value engineering and lifecycle cost management practices.
• Analyze budget variances and recommend corrective actions.
• Negotiate vendor contracts and AMCs to maximize value and ROI.
• Present budget forecasts, cost reports and financial performance updates to the CEO.
People Management & Leadership
- Lead and mentor multidisciplinary teams across Civil, Electrical, Mechanical, Plumbing and Facility Management functions.
• Establish manpower plans, organization structures and succession planning initiatives.
• Define KPIs and performance standards for maintenance teams.
• Conduct performance reviews, coaching and capability development programs.
• Build a culture of accountability, customer focus, safety and continuous improvement.
• Drive employee engagement, productivity and talent retention.
Desired Candidate Profile
- Bachelor's Degree in Civil, Mechanical or Electrical Engineering.
• MBA/Postgraduate qualification preferred.
• 1825 years of experience in residential real estate maintenance and facility management.
• Minimum 810 years in a leadership role managing multiple residential projects.
• Strong expertise in Civil, MEP, Facility Management, Budgeting and Team Leadership.
Key Performance Indicators (KPIs)
- Resident Satisfaction Index
• Complaint Resolution TAT
• Asset Uptime & Reliability
• Preventive Maintenance Compliance
• Budget Adherence
• Maintenance Cost Optimization
• Vendor Performance Metrics
• Safety & Statutory Compliance
• Team Productivity & Retention
Contact Details for Interested Candidates
Vilas Kulkarni - 76250-53302
[email protected]
📌 GM - Maintenance / Facility Management (Bengaluru)
🏢 Sowparnika
📍 Bengaluru