Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.

What are we looking for
- Graduate of finance-related or business course; Accounting graduate an advantage

- At least 6 months related working experience in B2B collection process or equivalent fields;

- Experience in any of skills below is preferred but not required.
Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)

- Experience in any accounting ERP (Oracle, SAP, etc.)

- Able to communicate well in English for verbal and written forms.

- Analytical and fact-based decision-maker

- Ability to quickly identify issues and risks and provide recommendations.

- Experience in team interactions and facilitation

- SSC, BPO experience an advantage but not required;

- Able to perform analysis of data and tasks of medium to high complexity.





- Moderate to no travel depending on project involvement.

- Work hours at night.

- Overtime and On-Call may be required.

- Client holidays are observed instead of Philippine or local holidays.

Roles and Responsibilities:
- Manages and execute Order to Cash Collection process.

- Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices

- Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions.

- Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.

- Ownership over the accounts receivable subledger and supporting with month-end close.

- May provide ad-hoc analyses and summaries of information as requested

- - Provide resolutions/assistance for email and voice channels.

Qualification Any Graduation

📌 Order To Cash Operations Associate-Voice (Gurugram)
🏢 Accenture
📍 Gurugram