RPA Business Analyst

Experience: 2 5 years total, with 2+ years in RPA preferred

Location: Bangalore | Mohali | Vizag | Nashik | Delhi

Employment Type: Full-time

About the Role

We are looking for a sharp, detail-oriented RPA Business Analyst to act as the bridge between our clients and automation delivery teams. You will own the discovery-to-design journey: identifying automation opportunities, mapping current-state processes, and defining to-be solutions that deliver measurable business value.

This role suits someone who enjoys untangling complex processes, communicating with senior stakeholders, and translating business needs into build-ready requirements.

Key Responsibilities

- Lead process walkthroughs and workshops with client SMEs to capture end-to-end workflows, documenting As-Is processes down to keystroke level.
- Analyze existing process documentation to validate accuracy, ensure compliance, and surface improvement opportunities.
- Assess process feasibility for automation, identify blockers, and quantify FTE benefits, effort estimates, and expected ROI.

Solution Design Requirements

- Define and design To-Be automation solutions aligned with client business goals, and present them to stakeholders with clarity and precision.
- Prepare complete, unambiguous requirement documentation (PDDs/SDDs) and ensure accurate handoff to the development team.
- Continuously recommend process optimisations before and alongside automation.

Delivery Testing

- Document test procedures and UAT scenarios; support business teams through integration, end-to-end, and user acceptance testing.




- Support daily RPA operations post go-live, troubleshooting issues with prompt, practical resolutions.

Stakeholder Management

- Act as the single point of contact (SPOC) between clients, project teams, and leadership across the project lifecycle from requirements gathering through post-deployment support.
- Manage competing stakeholder priorities and keep all parties aligned on scope, timelines, and outcomes.

Required Skills Experience

- 2+ years of hands-on RPA experience (UiPath, Automation Anywhere, or similar platforms) within 2-5 years of total experience.
- Strong command of business process mapping, gap analysis, and process documentation standards.
- Experience working in Agile/Scrum delivery environments.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Confident communicator and presenter, comfortable engaging client SMEs and senior stakeholders.
- Proficiency in MS Visio, Excel, Word, and RPA-specific documentation formats (PDD, SDD, test scripts).
- Robust professional communication skills.

Preferred Qualifications

- RPA certification (e.g., UiPath Business Analyst, Automation Anywhere Certified Analyst).
- Experience building effort estimates, business cases, and ROI models for automation.
- Working knowledge of JIRA, Confluence, or similar project management tools.

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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