Join Craft Fertility Center! Now part of Nova IVF Fertility.

Location : Vytilla, Kochi

Experience : 4+ years

Qualification : Graduate / MHA / MBA

Responsible for managing the day to day Operations and P&L;, assuring sound fiscal operation while promoting services that are produced in a cost effective manner; ensuring compliance with regulatory agencies and accreditation bodies while monitoring the service and delivery system; interact and respond to the medical and non-medical staff and patients.

Work closely with the Zonal / Regional Director and other Senior Management in developing the strategic direction of the company.

Job Responsibilities

Operations

- Devise and implement strategies for achievement of financial targets.
- Establish and attain challenging / achievable patient care, safety and education and customer service goals while maintaining financial viability.
- Ensure institutionalization and adherence of standardized policies, systems & procedures at the facility.
- Liaise with the legal, political and social, IR workplace to ensure successful operations of all facilities within the Center.
- Establish and maintain communication with the Consultants and the other Medical staff to ensure accomplishment of mutual beneficial unit goals.




- Act as an escalation point for all Operational Issues related to the Center and take suitable action by interfacing with the concerned stakeholders to obtain timely resolutions
- Ensuring employee engagement in the Center and culture building through regular engagement activities.

Culture & Capability building

- Ensure adherence to the code of conduct and stated values of the company.
- Establish and maintain a culture of open communication, accountability and timely decision making.
- Develop a pipeline of best-in-class human capital by supporting hiring, retaining key personnel and invest in training and development of key personnel and succession planning.
- Promote a high performance culture by institutionalizing innovative rewards and recognition programs Compliance / Process Enhancement
- Establish best-in-class process to ensure adherence to quality systems and comply with quality standards.

Compliance / Process Enhancement

- Ensuring defined patient care standards/commitments are met.
- Facilitate strict compliance to statutory & accounting norms and regulatory norms of process/operational adherence
- Adhere to code of conduct and uphold ethical practices

Preferred candidate profile

4+ years of Hospitals and Health Care experience

Candidates based out of Kerala are preferred.

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